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Join the Institute of Shopping Centre Management (ISCM) today and become a part of our community!
As a member, you will have access to exclusive benefits, including the opportunity to build your thought leadership through our platforms, attend events organized by the ISCM, develop your professional network with counterparts in the field, and share your experiences with other professionals in the industry. Plus, as a member, you will be eligible to stand as a candidate for election to the Board.
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ISCM 2023 Greater Bay Area Study Tour | 深圳南山與龍華特色項目一日遊
ISCM 2023 Greater Bay Area Study Tour | 深圳南山與龍華特色項目一日遊
ISCM will organize a one-day study tour to Greater Bay Area (Shenzhen) on 16 September 2023, where participants will be given the opportunity to visit Longhua Uniwalk (龍華壹方天地) in Longhua, Tencent Binhai Mansion (騰訊濱海大 廈) and The MixC World (華潤萬象天地) in NanShan.
Furthermore, participants can enjoy networking with peers. We trust this tour will bring you a unique experience that combines learning with travelling.
Event Details:
Notes:
*Special Guided Tour will be given by the relevant developers

ISCM Seminar on 2nd August 2023, Wednesday
主題一: 中國地方餐飲市場及民族菜的發展使命, 是時候重新瞭解國內的餐飲發展了!
Topic 1: Development of the Chinese local food and ethnic cuisine market, It’s time to re-examine the development of the China food industry!!
雲南,可能會令大家想起一碗米線;大理,可能令大家想起天龍八部。大家耳熟能詳的雲南,近年來在國內餐飲市場以優質的食材、實而不華的烹調方式掀起了熱潮,從黑珍珠餐廳,到精緻民族菜,再到連鎖餐飲,都可見雲南菜的影子。應本會之邀,嘉賓講者趙俊磊先生及袁源先生特意從大理及昆明遠道而來,為大家分享中國地方餐飲市場及民族菜的發展概況,增強中港兩地商場及餐飲業界的交流。
嘉賓講者:
趙俊磊先生為雲南省餐飲與美食行業協會副主席及大理州餐飲與美食行業協會會長。他創辦大理天龍餐飲集團,多年以致力推廣雲南菜及大理民族菜為使命。
袁源先生為雲南省餐飲與美食行業協會副會長及昆明市餐飲與美食行業協會副會長。他創辦昆明傲為世企業管理有限公司,自創多個知名餐飲品牌如「食大利香港茶餐廳」、「袁生生‧生滾粥王」、「民生街巷老昆明涮菜舖」等。
主題二: 新茶飲品牌的開創和發展之路, 麒麟大口茶如何在激烈競爭中殺出重圍!
Topic 2: The creation and development of a new tea brand, How Kirin Dakou Tea stands out in fierce competition!!
近十年,茶飲市場在國內可謂是百花齊放,在資本的推波助瀾下,幾乎每一天都有新的茶飲品牌在市場上誕生,奶茶、中國茶、西式茶、檸檬茶,競爭異常激烈!看似紅海的賽道,亦有人用專注與堅持走出了藍海。嘉賓講者林森先生為「麒麟大口茶」品牌的創始人,他亦特意從昆明遠道而來,為大家分享他「一生只做一杯茶」的創始故事,以及新茶飲品牌如何融資發展,殺出重圍。
嘉賓講者:
林森先生為昆明市餐飲與美食行業協會副會長,亦為「麒麟大口茶」品牌創始人及總經理。他創立「麒麟大口茶」品牌,創下雲南現制茶飲單品銷量第一的紀錄
活動詳細:
附註:
- 請於2023年7月31日或之前完成登記保留座位
- 如有任何查詢,歡迎電郵至secretariat@iscm.org.hk與ISCM秘書處聯絡
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Facility Management System - Values to owners/operators and market trend
Facility management teams and asset management teams face various challenges in their daily operations. In this seminar, we will discuss how Facility Management Systems (FMS) can help address these challenges and create value with the support of case studies. In addition, we will explore the development trend of FMS and recommend a roadmap to capitalize on the FMS potential.
We are excited to have Mr. Daniel Ng, Director of Business Development at Facility Management Community Technologies Co. Ltd, as our guest speaker.
Event Details:
Remarks:
- The attendance certificate will be issued free of charge. Please send your request to the Secretariat Office after the seminar.

Join Us For Evening Networking Cocktail
The Institute of Shopping Centre Management (ISCM) is delighted to invite you to our upcoming networking cocktail event at the Central Market on 5 May 2023 from 6-8pm. This is a great opportunity to meet and mingle with other industry professionals in a relaxed and friendly environment.
Event Details:
Remarks:
- Non-member fee can be waived if they register as ISCM membership on or before 31 May. The networking cocktail registration fee will be waived once the membership application is approved by the board.

One-day study tour to Greater Bay Area (Shenzhen)
ISCM will organize a one-day study tour to Greater Bay Area (Shenzhen) on 15 April 2023, where participants will be given the opportunity to visit Nantou Ancient City (南頭古城) in Nanshan, Haiya Mega Mall (海雅繽紛城) in Bao’an, The MixC Shenzhen Bay (深圳灣萬象城) in Shenzhen Bay, MixC Shenzhen (深圳萬象城) and MixC Sungang (萬象食家) in Luohu. Furthermore, participants can enjoy an enlivening bonding experience with peers. We trust this tour will bring you a unique travel experience that combines learning with travelling.
Event Details:
Remarks:
- The attendance certificate will be issued free of charge. Please send your request to the Secretariat Office after the seminar.

COVID-19 has transformed the lives of consumers. People are reconnecting with their deeper values. What do they value? What will it take to serve them digitally? How will shopping malls and retailers adapt?
In Part 2, ISCM is proud to invite Mr. Willy Wong, Partner of Digital & Emerging Technologies Consulting, EY and Mr. Christoper Cheung, the Co-founder and CTO of DTTD, to share their insights, knowledge, and critical findings for this topic during the seminar.
Event Details:
Remarks:
- The attendance certificate will be issued free of charge. Please send your request to the Secretariat Office after the seminar.

COVID-19 has transformed the lives of consumers. People are reconnecting with their deeper values. What do they value? What will it take to serve them digitally? How will shopping malls and retailers adapt?
ISCM is proud to invite Mr. Andrew Lee, EY Greater China Markets Partner and Mr. Lewis Liu, Founder & CEO of ShirtStylist, to share their insights, knowledge, and critical findings for this topic during the seminar.
Event Details:
Remarks:
- Please arrive at the meet-up location 10 minutes before the tour starts.
- Latecomers or no-shows will not be refunded.
- Bad weather cancellation will be announced latest by 6:00 pm the day before. Rescheduling or refund will be offered in such case.
- Participants must meet the government-mandated COVID-19 Vaccine Pass requirements. We are unable to host anyone who is classified as “Red Code” or “Amber Code”.
- Personal travel insurance is not included.
- Participation priority will be given to ISCM members.

危機管理與業務連續性 “你準備好應對危機了嗎?”
活動詳細:
關於此活動
世紀疫情可說是The Moment of Truth,政府、 企業以至個人應對危機的能力大見真章。人們 關注危機管理,並視之為管理能力的表現。
事實上,危機應首重預防,防止危機出現才是 上策,同時做最佳準備及作最壞打算,一旦遇 上危機即可啟動應急預案,迅速應對。危機傳 訊與管理方案同樣重要,若溝通不善反令危機 擴大,對公眾信心及機構聲譽造成更大的破壞。
嘉賓講者關則輝先生將在講座分享實戰案例, 從預防、準備、應對與善後方面,提升參加者 應對危機的意識與能力。
- 附註:此活動╱課程獲物業管理業監 管局認可為2個小時的持續專業發展活 動╱課程,並獲分類為「核心專業實務」 內容範疇和「正式」學習模式。

Electric Vehicle and Charging Infrastructure in Hong Kong
Event Details:
About the Event
Mr Vincent Yip is the CEO of Cornerstone Technologies. He will discuss the current state of electric vehicles (EV) in Hong Kong and future benefits.
The webinar will highlight the proper integration of EV in society, the infrastructure required and the plan to transform Hong Kong into a low carbon smart city.
Vincent will also share the latest EV Charging Load Management System (LMS) and the most advanced shopping centre loyalty program for EV-driving customers which are crucial to the success of mall operators and retailers.
- A dedicated link will be issued to each registrant for attendance record use. Please join the webinar with your own dedicated login link and please do NOT share your link with others. Should we find no attendance record, no attendance certificate will be issued.
- For ISCM members, the certificate will be issued for free. For non-members, the attendance certificate will be charged at $100 for covering the administrative costs. Please send your request to the Secretariat Office after the webinar.

ReThink HK 2022
Event Details:
About the Event
ISCM is proud to be a Supporting Organisation of ReThink HK to be hosted on 5-6 October 2022 at HKCEC!
Stepping into its 3rd edition, ReThink HK is the city’s most ambitious business event for sustainable development, a large-scale, cross-sector platform that champions ESG transformation and showcases game-changing innovation. This year, ReThink HK will gather 300+ expert speakers over 7 themed Theatres/Stages. Join us and hear insights on 6 key themes: #circulareconomy, #cities & #mobility, #decarbonisation, #food & the #naturalworld, #people & #purpose as well as #redefiningvalue.
You can view the full programme here: https://rethink-event.com/conference/
Register for your Super Early-bird delegate pass at https://bit.ly/RT22-Book
Stay tuned with the event updates at https://rethink-event.com/
- A dedicated link will be issued to each registrant for attendance record use. Please join the webinar with your own dedicated login link and please do NOT share your link with others. Should we find no attendance record, no attendance certificate will be issued.
- For ISCM members, the certificate is free. For non-members, the attendance certificate will be charged at $100 for covering the administrative costs. Please send your request to the Secretariat Office after the webinar.

Professional Adjudicator Training Course
Event Details:
About the Event
Adjudication is a private, con dential, and consensual dispute resolution process to provide a legally binding and enforceable decision for the parties on an expedited basis. It allows prompt resumption of a long-duration contractual relationship when any dispute has arisen in any stage of a project before the contract is concluded or terminated.
This Professional Adjudication Training course is the rst adjudication training leading to the acquiring an internationally recognized Adjudication quali cation - Certi ed Adjudicator. It covers international adjudication focusing on the theories and skills of adjudication. This facilitates the development of their professional career in international adjudication.
- A dedicated link will be issued to each registrant for attendance record use. Please join the webinar with your own dedicated login link and please do NOT share your link with others. Should we find no attendance record, no attendance certificate will be issued.
- For ISCM members, the certificate is free. For non-members, the attendance certificate will be charged at $100 for covering the administrative costs. Please send your request to the Secretariat Office after the webinar.